Return Policy
Avapalo Return Policy 🧴✂️
At Avapalo, we want you to feel confident and satisfied with every tool you purchase. If a product doesn’t meet your expectations, our return process is designed to be simple and hassle-free.
🔄 1. Return Window
You may return eligible items within 60 days of the delivery date. We encourage you to inspect your order promptly and contact us if there are any issues.
📦 2. Eligible Items
- Products must be in original condition and packaging.
- Hygiene-sensitive items such as nail clippers, foot files, or personal grooming tools may only be returned if unopened or defective.
- Damaged or defective items are fully refundable or eligible for replacement.
📝 3. How to Start a Return
- Contact our team via email at service@avapalo.com or by phone at (+1) 475-203-6954.
- Provide your order number, product name, and reason for return.
- Our team will review your request and provide instructions for sending the item back.
🏷️ 4. Return Shipping
- Please securely package your items to prevent damage during transit.
- Returns should be shipped to the following address:
Avapalo Returns:
6309 Vista Ave, Sacramento, CA 95824, United States
- Customers are responsible for return shipping costs unless the item was defective or damaged upon arrival.
💰 5. Refunds & Exchanges
- Once we receive and inspect your return, we will process your refund to the original payment method within 5–7 business days.
- Exchanges are available for the same item or a similar product, depending on availability.
- Refunds do not include shipping costs unless the item was defective.
💡 6. Questions?
We want your Avapalo experience to be seamless. If you have any concerns about returns or exchanges, reach out to us anytime — we’ll guide you step by step.
📞 Contact Avapalo
✉️ Email: service@avapalo.com
📱 Phone: (+1) 475-203-6954
📍 Address: 6309 Vista Ave, Sacramento, CA 95824, United States